Quality Service
•
Quality Management - Through seminars and supervisory assignments, all management
staff are trained to meet the high standards set forth by ABS.
•
Safety & Risk Management - Programs for all employees are in place to monitor, control
and protect our staff and our clients.
•
Training - We actively involve all employees with classroom study, on-site training and
incporporate detailed manuals developed for each account.
•
Employee Retention - All ABS employees have criminal background and reference checks
before hiring. We offer benefits, bonuses, incentives and recognition for a job well done.
•
StartUp/Transition Training - ABS follows strict guidelines to ensure a smooth transition.
Dependable Personnel
All potential employees fill out an extensive application that requires personal and business
references. These references are checked for validity and employee-rehiring status. Candidates
who fit our hiring needs are then asked to supply a criminal background check before anything
further is considered. If a criminal background check is clean, then a personal interview is set
up with the appropriate person in management. If required by your facilities contract, the
employee is then subjected to drug screening. Once passed, the candidate is further explained
the workplace rules and requirements and a job offer is made. The application, criminal
background, drug screening and interview information for all of our employees are kept on file.
Training & Monitoring
ABS strongly believes in the proper training of our cleaning personnel. When a new cleaner is
hired, he or she adopts our company philosophy and is well-educated about our cleaning
program. Only until that point are cleaning staff sent into the field for hands-on training with a
qualified superior. This person serves as a mentor during the team member's probationary
period. A working supervisor maintains constant monitoring and provides the final sign-off to
allow the new cleaner to work on his or her own.
Commercial Office Cleaning | Medical Office Cleaning | Institutional Cleaning | Industrial & Manufacturing Cleaning | Post-Construction Cleaning | Serving NC and SC
336-854-1633
Contact Us
1451 S. Elm-Eugene St., Suite 1106
Greensboro, NC 27406
Phone: 336-854-1633
Fax: 336-854-9237
Email: abs@abscleans.com
Services
Commercial Office Cleaning
Medical Office Cleaning
Institutional Cleaning
Industrial and Manufacturing Cleaning
Post-Construction Cleaning
Where commitment is the rule
not the exception.
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Our Personnel
With ABS you can be assured that the personnel
entering your building and cleaning your facility are
trustworthy and highly trained professionals with a
positive attitude. Our janitorial personnel practices are
outlined below:
Quality Control
ABS Quality Control is a team effort consisting of Supervisors, Managers and Office Staff.
Supervisors and Managers are in the field nightly inspecting our Night Cleaners performance.
Our Office Staff receive emails and work orders and dispatch any complaints or concerns to
the appropriate Supervisor. ABS Office Staff also keep records of all requests and issues for
each individual location and send out annual surveys. In addition, a day time Quality Control
Manager conducts customized regular inspections specifically addressing special
considerations that are identified. These site inspections combined with work order tracking
and personal visits with the building manager keep us well-informed of your needs and allow
us to provide the high quality service you and your tenants deserve. With ABS, potential
problems are eliminated before they become an issue.
The ABS Management Team
Charles Guest is the President and Owner of American Building Services. He has more than 40
years of experience in all aspects of the janitorial service area. As a hands-on, accessible owner,
he consults regularly with facilities managers on building needs and is available to help clients
if an urgent janitorial issue arises. So while you're assigned a dedicated team to oversee your
facility needs, you can also contact Charles directly at any time.
The ABS team is comprised of professionals with extensive experience in the industry and in
customer service.